New Delhi, Nov 13: The Ministry of Social Justice and Empowerment’s SHATAYU digital platform has listed 30,151 geriatric caregivers across States and Union Territories, providing a directory through which senior citizens, families and institutions can identify trained professionals for elderly care.
The initiative, Senior Holistic Care Assistance and Training for Your Utility (SHATAYU), aims to connect professionally trained caregivers with people seeking elderly care services while facilitating employment opportunities for skilled individuals.
Launched on May 22, 2026, during a national workshop on creating a well-functioning care economy, SHATAYU has been developed as a centralised national Geriatric Caregiver Dashboard and Directory by the Department of Social Justice and Empowerment.
According to the ministry, the platform enables users to search for caregivers by State, Union Territory and district, helping families identify professionals available in their areas.
The portal also provides a “Request Callback” facility through which users can select their preferred location, specify the type of care required and submit
contact details after OTP-based verification.
Requests are subsequently made available to caregivers in the selected district to facilitate communication between service seekers and professionals.
The facility caters to both full-time and hourly caregiving requirements, while searching the directory and submitting callback requests are free of charge.
SHATAYU incorporates caregiver profile access, enrolment tracking and a feedback and rating mechanism to facilitate communication and provide users an avenue to share their experience of caregiving services.
The platform facilitates access to specialised services, including general geriatric care, post-surgical assistance, dementia and Alzheimer’s care, physiotherapy, mobility assistance and palliative care.
The initiative also enables eligible professionals to enrol by submitting personal details, address information, course qualifications and training certificates.
Applicants can track their enrolment status, while approved caregiver profiles are listed on the platform for prospective employers and families.
The training framework recognises four categories: Geriatric Care Provider, Geriatric Caregiver for institutional and home care, Wellness Therapist for the elderly and Elderly Care Companion.
These training programmes cover competencies such as physiological monitoring, emergency handling, bedside mobility, assistance with daily activities, rehabilitation, cognitive engagement and emotional companionship.
The framework is supported by the National Institute of Social Defence (NISD) and the National Skill Development Corporation (NSDC), under the respective ministries of Social Justice and Empowerment and Skill Development and Entrepreneurship.
A ministry official said the initiative seeks to address the growing requirement for a structured and skilled geriatric care workforce by connecting trained professionals with families and institutions.
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